Turn every Qualtrics response into an action item.
A human-in-the-loop review queue that drafts thoughtful responses, tags themes, and converts feedback into a weekly action list.
The problem
What operators actually say.
“Survey responses pile up unread.”
“Negative feedback gets a generic reply three weeks later — or never.”
“Themes are invisible because nobody has time to code the comments.”
How it works
Three steps from install to live.
Step 1
Ingest from Qualtrics
Responses flow in automatically; no copy-paste from a CSV.
Step 2
Review drafted responses
The model proposes a reply; a human edits and sends.
Step 3
Read the weekly digest
Themes, severity, and an action list for the leadership team.
What's inside
Everything in Survey Response Intelligence.
Draft responses
Tone-matched, specific to the comment, ready to send with a click.
Theme tagging
Automatic thematic tagging for reservations, cleanliness, staff, weather, training.
Severity scoring
Sort the queue by at-risk members first.
Weekly digest
Top themes, emblematic quotes, and a prioritized action list.
Human-in-the-loop
Nothing goes to a member without a human approving it.
The AI moment
The AI moment
LLM drafts responses to member survey feedback with human-in-the-loop review and a weekly action list. Response content is never used to train foundation models.
Built on real operations
Proven at Freedom Boat Club Northeast Florida.
At FBC Northeast Florida, response rate on post-trip surveys is materially higher than the network average.
SOC 2 Type I in progress. AES-256 at rest, TLS 1.3 in transit. Customer data is never used to train foundation models.